Payment Policy

We accept the following payment methods 
  • Visa, Mastercard, Apple Pay, Amex, Paypal, and Shop Pay

 

List of instructions what happens once they buy - How a payment is accepted 

    1. Selection of Products: The customer adds desired items to their shopping cart by clicking on the "Add to Cart" button next to each product.

    2. Proceed to Checkout: Once the customer has finished shopping, they can click on the "Cart" or "Checkout" button to initiate the checkout process.

    3. Provide Shipping Information: At the checkout page, the customer is prompted to enter their shipping address, including their name, address, city, state, ZIP code, and country. They may also have the option to enter a separate billing address if different from the shipping address.

    4. Select Shipping Method: The customer selects their preferred shipping method from the available options, such as standard shipping, express shipping, or any other methods offered by the website.

    5. Review Order Summary: A summary of the customer's order is displayed, including the selected products, quantities, prices, shipping charges, and any applicable taxes. The customer is encouraged to review this information carefully to ensure accuracy.

    6. Provide Payment Information: The customer is prompted to enter their payment details, such as credit card information (card number, expiration date, and CVV), or they may have the option to pay using alternative payment methods like PayPal or other payment gateways.

    7. Verify Order Details: Before finalizing the purchase, the customer may have the opportunity to review their order once again, including the shipping address, selected products, shipping method, and payment information. They can make any necessary changes or proceed if everything is correct.

    8. Place Order: Once the customer is satisfied with the order details, they can click on the "Place Order" or similar button to confirm the purchase. By doing so, the customer acknowledges that they have read and agreed to the website's terms and conditions, including any return or refund policies.

    9. Payment Processing: The website's payment gateway securely processes the customer's payment information. The customer's credit card or payment method is charged for the total amount of the purchase, including any applicable taxes and shipping charges.

    10. Order Confirmation: After the payment is successfully processed, the customer receives an order confirmation page or a confirmation email. This communication typically includes an order number, a summary of the purchased items, the shipping address, and an estimated delivery date.

    11. Order Fulfillment: The website's fulfillment team is notified of the customer's purchase. They prepare the items for shipping, packaging them securely to ensure they arrive in good condition.

    12. Shipment and Tracking: Once the package is ready, it is handed over to the selected shipping carrier. The customer may receive an email with the tracking number, allowing them to monitor the progress of their shipment.

    13. Delivery: The shipping carrier transports the package to the customer's designated shipping address. The delivery time depends on the chosen shipping method and the destination.

    14. Customer Support: Throughout the entire process, the customer can contact the website's customer support team for any inquiries, order updates, or assistance with returns or exchanges.

    15. If you have any questions at all please contact us at support@chicstella.com